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How we’re supporting our clients in these challenging times

We know Canadians have questions about how the pandemic may impact or change their insurance coverage. Here are ways we can help.

Learn more in the full FAQ

​A message from our President and CEO, Rob Wesseling on our co-operative approach in these challenging times.
  • Auto premium relief

    Recognizing that Canadians were using their vehicles less, and there were fewer vehicles on the road, we encouraged clients to register for a 15% refund on their Auto Insurance premiums from April 1 to May 31, as well as other options that help to ease financial pressures in these uncertain times. Learn More

  • ​Payment relief

    We know that clients may need more time to pay their premiums due to the disruption of their daily lives during this pandemic. If clients have encountered financial difficulty, they are encouraged to call us to discuss flexible options available to ease financial pressure. Learn More

Our service and claims support continues:


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