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About

Compliments and Complaints

At CUMIS, we aim to provide the best client experience. Your honest feedback will help us continue to provide you with quality services and products. Whether you want to share a success story or let us know about an experience that didn’t meet your expectations, we want to hear from you.

Have a compliment?

To pass along a compliment or share a positive experience, e-mail service@cooperators.ca.

Have a complaint?

There may be times when you feel we haven’t met your expectations, and we welcome the opportunity to try to make things right. If you have a concern about your claim, policy or the service you’ve received, there are simple steps you can take to have your voice heard. To get started, please select the appropriate product:

Home & Auto Insurance

Credit & Mortgage Protection, Individual Life insurance, Retirements Services