Credit unions and partners Members and clients Claims About us

Contact Us

Get help with your account, claim, and more.

Phone

Monday to Friday
8 a.m. to 8 p.m. EST.

Call: 905-632-1221
Toll-free: 1-800-263-9120

Fax: 1-888-770-7951

Mail

CUMIS
P.O. Box 5065, 151 North Service Road
Burlington, ON L7R 4C2

Email us about any topic.

Customer Service and General Inquiries
Email: customer.service@cumis.com

Individual Life Insurance Quotes
Email: telelife@cumis.com

Media Inquiries
Email: media@cooperators.ca

Privacy Inquiries
Email: privacy.officer@cumis.com

Home and Auto Inquiries
Email: homeandautoinsurance@cumis.com

Retirement Services Inquiries
Email: groupwealthadmin@cumis.com


CUMIS Illustration

Contact our CUMIS TeleLife team for information on our products or to obtain an illustration.

Phone: 1-800-263-9120

Monday to Friday, 8 a.m. to 8 p.m. EST

Email: TeleLife@cumis.com


For LIFE Pages password reset requests and for Illustration and E-App support questions.

Phone: 1-866-822-2022

Monday to Friday from 7:00 am to 5:00 pm CST

Email: nbs_analysts@cooperators.ca


For general LIFE Pages support questions:

Phone: 1-800-263-9120 Ext. 605828

Monday to Friday, 8 a.m. to 8 p.m. EST

Email: techsupport@cumis.com